Your safety is our top priority.
Our COVID-19 Protocols
We are doing everything possible to stay healthy so that we may continue to offer our vital services and help as many families as possible. We appreciate you accommodating our safety procedures during this challenging time.
To protect our team and prevent the potential community spread of COVID-19, we are taking steps to maximize safety.
What you can expect before your appointment:
- An electronic consent form for euthanasia and cremation will have been signed by you ahead of time, so you will not need to sign another consent when the provider arrives at your home.
- Payment can be taken prior to your appointment time.
- Please have masks available for any person not fully vaccinated for COVID-19.
What we ask of you:
- We ask that all un-vaccinated persons present during the appointment wear a mask or cloth face covering while near our provider.
- Please inform our team prior to your appointment if:
- You or anyone in your family has been in contact with any person known or suspected of having coronavirus
- If you, your family, or any close acquaintance you have been in contact with is feeling ill in any way
- If you have had a fever of >100º F in the last 14 days
What you can expect during your appointment:
- Provider will arrive at your home, and you can guide the provider to the space you have chosen.
- You will have a discussion with the provider about the process of euthanasia for your pet, and your provider will answer any questions you have.
- Provider may ask that you briefly help hold your pet and offer a treat while the sedation medication is administered, then the provider will step away so that you can have one on one time with your pet while they relax.
- Once the euthanasia medication has been administered, the provider will once again step away so that you may take some private time to be with your pet and loved ones.
- Each injection given will only take a short time, and you can remain with your pet while the provider is in your home.
What you can expect if we help transport your pet:
- If you have a smaller pet, our provider will carry your pet to their vehicle swaddled in a blanket on a soft stretcher – this is our normal care.
- For larger pets, assistance with the stretcher will be needed, so we appreciate your help.
- “Final goodbyes” may happen by the vehicle once your pet is placed; our provider will step away from their vehicle to allow your last moments together.
- Paw prints are made by our crematorium and will be shipped to your preferred mailing address along with your pet’s ashes if desired – this is our normal procedure.
What you can expect from our provider while in your home:
- Our providers will not make any house calls if they have any symptoms of the Coronavirus or if they have had any known exposure with a person that tested positive with COVID-19 within the past 14 days.
- Providers will employ strict hand washing techniques and sanitation of all equipment before and after each appointment –– this is our normal protocol.
- Our providers will arrive wearing masks to the appointment. If you would like to share with our provider your vaccine status, you may do so.
- All of our providers have been fully vaccinated for COVID-19.