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My family recently had to make the difficult decision to say goodbye to our beloved 12-year-old German Shepherd, Stella. We opted for an at-home euthanasia service provided by Dr. Nicole at Serene Passages. I cannot express enough gratitude for Dr. Nicole and Don’s compassionate care and professionalism during this emotional time. She exuded empathy and understanding from the moment she arrived, creating a peaceful and comforting atmosphere for Stella, my family, and our other two dogs. Dr. Nicole demonstrated exceptional skill and expertise throughout the procedure, ensuring Stella’s final moments were dignified and pain-free. She took the time to explain each step and answer all our questions, offering unwavering support and guidance every step of the way. Having to say goodbye to Stella wasn’t easy, but having Dr. Nicole there made the experience more bearable. We are forever grateful to her for her kindness, professionalism, and unwavering commitment to providing compassionate end-of-life care. She went above and beyond to ensure that Stella’s final moments were filled with love and dignity.
We had George cremated and returned to us, which is also a service Serene Passages offers if you want.
Serene Passages is staffed with the most loving people that realize these decisions are one of the hardest a pet owned has to make. I would never again take a pet to be euthanized at a veterinarian’s office.
I can’t give enough thanks and praise to Don and his team of professionals at Serene Passages. When I realized it was time to put Queen, our 18-year-old cat down, I reached out to Don for help. While speaking with him I couldn’t hold back my emotions and burst into a full cry. Don was very comforting and understanding during that difficult time.
Also, our attending Veterinarian Dr. Nicole was extremely professional, comforting, and caring.
Having been through this painful ordeal 5 previous times in my life, I must say Serene Passages was the absolute best at handling everything. Also, their choice to use West Coast Pet Memorial for your pets’ final journey was second to none. No other pet crematorium has ever done such a beautiful job.
Thank you Serene Passages.
Dr. Nicole & Team were absolutely fabulous. They supported us in saying goodbye to our sweet Puggle Maximilian. He remained calm & comfortable through the entire process. Excellent, thorough & kind communication from everyone on the team. I would recommend Serene Passages to anyone hoping to honor their pet by saying goodbye at home.
Don was wonderful – he was so comforting and calm when I called and could barely get the words out to request Serene Passages help with my failing dog Bandit. And Dr. Nicole…you are such an amazing woman! You lead with kindness and take such time and care during one of the hardest emotional experiences for a pet owner! You guys are wonderful and I will always recommend your services as the best way to go through saying a final goodbye to one’s family of fur! You’ll be in my thoughts and because of this special service you give – you will be part of the final positive saying goodbye memory of my adorably sweet Bandit! XO